Terms & Conditions
Effective Date: 2 November 2023
By accessing or using our services, you agree to these Terms & Conditions. Please read them carefully before making a reservation or purchasing our products. If you do not agree, you must not use our services.
1. Services Provided
We create and deliver customized artworks based on your iris photographs. Our services include:
- Capturing iris photographs.
- Creating and delivering artistic prints.
- Providing digital versions of your artwork as agreed.
2. Reservation Policy
- A reservation must be made to proceed with the creation of your artwork.
- You agree to provide accurate and complete information during the reservation process.
- Changes to your preferences or cancellations must be communicated promptly.
3. Cancellations
- Cancellations must be requested at least 24 hours prior to your scheduled reservation.
- Failure to cancel within this timeframe may result in charges as per our cancellation policy.
4. Payments
- Payment terms will be specified during the reservation process. Full payment is required before the delivery of any artwork.
- We reserve the right to cancel orders if payment is not received within the specified timeframe.
5. Intellectual Property
- All artwork created, including digital and printed versions, remains our intellectual property until full payment is received.
- You are granted a non-exclusive license to use your purchased artwork for personal use only.
6. Liability
- We are not liable for any damages resulting from the misuse of our products.
- While we take every precaution to safeguard your data, we are not responsible for unauthorized access resulting from technical failures or events beyond our control.
7. Refunds
- Refunds are available only if the product has not been delivered or if the artwork does not match the agreed specifications.
8. Dispute Resolution
- Any disputes arising from these Terms & Conditions will be governed by the laws of United Kingdom.
- You agree to attempt resolution through mediation before pursuing legal action.
9. Updates to Terms
We reserve the right to update these Terms & Conditions at any time. Any changes will be posted on our website, and your continued use of the service constitutes acceptance of the updated terms.
Contact Information:
If you have any questions about these policies, please contact us at: